Terms & Conditions
Terms & Conditions
Your right to privacy is important to Aeroaids Corporation. We recognize that when you elect to provide us with information about yourself, you trust us to act responsibly.
We believe this information should only be used to help us provide you with better service. When you visit our Internet Site and access information you remain anonymous. There are occasions when we request from you certain information vis-a-vis private pages on our Internet Site such as your credit card information, e-mail, mailing address, telephone numbers, etc. The purpose of our requesting such information is to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Before we ask you for any such information, we will generally explain how this information will be used. We will not provide any of your personal information to other companies or individuals without your permission. We may, however, provide such information to contractors providing services to us in relation.
Disclaimer
Your surfing of Aeroaids Corporation Internet Site www.com-paint.com is at your own risk. Neither Aeroaids Corporation nor any other party involved in creating, producing or delivering the Internet Site is liable for any direct, indirect, incidental, consequential, punitive or other damages of any kind arising out of your access to or use of this Internet Site. Aeroaids Corporation, we make all efforts to put accurate information, pictures, data, etc. There could be mistakes due to human errors in data-entry or grammar.
We have a “no return policy” on all purchases unless there was error or damage due to shipment. The criteria of Returns are given on the Return Policy.
By using www.com-paint.com for any intention whatsoever, you agree with the company law that you will not attempt to utilize other’s user name, password or account information without authorization from first Under copyright law, company will not permit posting, copying, downloading, uploading, transmission, retransmission, distribution, redistribution, publication, republication, recompilation, disassembling or other modification or commercial exploitation of any proprietary material made available through www.com-paint.com
Aeroaids Corporation makes no representations or warranties, either express or implied, of merchantability or fitness for a particular purpose or of any nature regarding the information or the product to which the information refers. The information on this Web site may include typographical inaccuracies.
Under no circumstances will Aeroaids Corporation be liable to any person or business entity for any direct, indirect, special, incidental, consequential or other damages based on any use of this Web site or any other Web site to which the Aeroaids Corporation Web site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if Aeroaids Corporation has been specifically advised of the possibility of such damages.
Return Policy
We only accept returns against manufacturing defects within 30 days from the shipping date of your order.
We cannot guarantee 100% Color Match as it is dependent upon various factors like age of the vehicle, atmospheric conditions, improper applications etc.
Since, we do the shade matching with the painted panels obtained from original sources, we can only test them for shade matching on those itself. Therefore, we are not liable for any direct, indirect, incidental, consequential, punitive or other damages of any kind arising due to use of any of our product manufactured or marketed by us.
Criteria for refunds
1. Paint Unavailable
Some colors shown on our website may have been discontinued. We will issue a refund for any colors we cannot make. This can occur with some of the old colors on cars manufactured before year 2010.
2. Shipping delays due to shade being “out of stock”
We generally ship the order within 7 working days from the date of your order is placed. In case of a delay, the customer is requested to wait for 30 days and after that customer can email us for a refund.
3. In case of Color Mismatch
First, please read our section on Color Mismatch below. Do not send your order back to Aeroaids Corporation expecting us to refund your money. We will refuse the shipment or just send it back to you at your expense. Any returned merchandise that you wish to send back MUST be approved by a sales staff member of Aeroaids Corporation. You must enclose the confirming email from Aeroaids Corporation authorizing you to return the merchandise.
We shall not be able to refund if:
- You decided not to use the paint.
- Found it cheaper elsewhere.
- Decided to sell or trade the vehicle.
- You were unhappy with the repair work. i.e. It did not come out the way you thought it should
- You did not like the paint.
- You have decided to have someone else do the work.
- You have changed your mind or for any other reason.
- All sales are final. Once you have placed an order, it cannot be cancelled for any reason.
Color Mismatch
If the color did not match your vehicle, please follow the instructions below:
1. Verifying the shade name:
We try to maintain an accurate list of colors on our website for each Model of vehicle. However, if you want to be sure you ordered the correct paint, you must verify the paint shade on your vehicle’s registration certificate. We are not responsible for paint ordered without checking your Paint Shade and there are no returns or refunds for the wrong paint.
2. Testing the Color Match:
Always check the paint color by spraying on a hidden area before applying it to your vehicle. You are responsible for making sure the paint matches by testing the color before you apply it to your vehicle. If you apply the paint to your vehicle and it doesn’t match, you will have to wash it off with automotive lacquer thinner or worse, if you allow it to thoroughly dry, you will have to sand it off.
3. The reasons for the paint not matching could be one of the following:
The vehicle was repainted with same or another color which is not the original paint.
The vehicle’s paint has faded due to sunlight exposure, acid rain or other causes
The order was mixed up with another customer
You gave us the wrong color code.
4. Application problems
Please read the complete directions printed on the can before use. You may also download our application video / instructions before applying the product on your vehicle.
Read our FAQ section first to find a solution.
Still, if you have any queries or problems, you may write to us at sales@com-paint.com